Sony Interactive Entertainment postponed the global launch of its Pulse Elevate speakers indefinitely on November 6, 2026, after ongoing quality testing identified a production issue. The speakers had been scheduled to launch on November 12. Sony has not set a replacement date in its official update.

Why Sony postponed Pulse Elevate

Sony said the extra time would help the speakers deliver the experience it intended for players. The company described the issue as a production problem identified during ongoing quality testing.

A retailer cancellation report speaks to an individual order; it does not tell you what will happen to every preorder.

What customers have reported about preorders

In a discussion on r/PS5, one commenter said they received a GameStop cancellation email. A separate commenter reported a canceled Best Buy preorder.