Australia’s Office of the Australian Information Commissioner (OAIC) opened a formal investigation on October 7, 2026, into Shenzhen Qingcheng Future Technology Co. Ltd, maker of HeyCyan, the app used with Kmart’s Anko smart glasses. The regulator cited unanswered preliminary inquiries and concerns arising from analysis of the technology and the company’s privacy policy.
Why the OAIC opened the investigation
The OAIC said Shenzhen Qingcheng did not respond to its preliminary inquiries. It also cited concerns arising from third-party analysis of the technology and the company’s privacy policy as part of its stated rationale for opening the investigation. The inquiry concerns Shenzhen Qingcheng’s privacy practices.
The OAIC began sending preliminary inquiries to several companies on August 12, 2026. Those contacted included Meta, Kmart, Google and Shenzhen Qingcheng; the OAIC also named BDI Technology in its commissioner’s blog.
What HeyCyan does with the glasses
The OAIC says HeyCyan enables features including listening to music, answering calls and using a voice assistant. It says information gathered by the glasses is collected through the app for processing.
Kmart’s Anko glasses are among the products that use HeyCyan. The OAIC also said some other lower-cost smart-glasses models using the app are sold through Big W Marketplace, Amazon and other retailers.
Which companies are under investigation
The OAIC said its formal investigation concerned Shenzhen Qingcheng and that no other entity was then under investigation in this process. Kmart, Meta, Google and other companies had received preliminary inquiries, but were not named as subjects of the formal investigation.
The OAIC said it would await the investigation’s conclusion before commenting further. Its announcement said the regulator could use its investigative powers, including compulsory information-gathering notices.
