With Hybrid Chat you can create a live chat bot completely free for your website. Thanks to this service, you can choose to send chat messages from a Google Sheets. Google Sheets templates already have default messages, but you can also configure the templates to customize the messages.
There are several chat bot builders to insert into web pages and Facebook Messenger. The big difference of Hybrid Chat's service with its competitors is the ability to adjust the chat content through Google Sheets (they will be the sources of the responses).
How to create a live chat bot?
First you should go to the Hybrid Chat main page and create a free account. After this, you have to start the bot creation process from the platform's main panel.
At this point you have to select a template or use a customizable Google Sheet. This way, you will get the chat interactions. When you finish the work, you have to make the Google sheet public and enter the URL of your website (in the settings) and save the changes.
Finally the platform will give you the JS code that you can paste into your website. The chat will appear at the bottom right of the web. After doing this you can sit back and watch how the chat bot works. All the chat responses will be the ones you put in the Google Sheet.
From the Hybrid Chat main panel, you can see: the entire chat history, sessions, see visitors live, etc. The only tedious thing about the utility is manually creating the Google Sheet; the rest of the work is a very simple task.
Some of the templates you'll find on the platform:
- Appointment booking
- Hotel reservation chatbot
- Human resources assistance
- Local business chatbot
- Product FAQs
The platform is compatible with the following CRM and Help Desk:
- Zoho CRM
- Salesforce CRM
- Hubspot CRM
- Zendesk
- Hubspot CRM
Hybrid.Chat focuses on a new system to create a bot for frequent queries. It basically works as an automated widget. In the free version of Hybrid.Chat, you can only use one chat for one web page, and some advanced options are in the commercial option.
