Jelpy.io: Web-Based Customer Service for Businesses

When you launch a new product or service, one of the things you need to consider is customer service. The problem is that often our budget is so tight that we don't have money to build a good customer service system. That's why we want to present you a free web portal for online customer service, which comes with virtual mailboxes, automatic responses, website widgets, and more.

Jelpy.io lets you connect several support email addresses (for forwarding), set up automatic replies, and create a predefined catalog of frequent responses. You can also insert widgets that you can embed and customize on your business website.

How to Use Jelpy.io?

Virtual Mailboxes

After creating your account, you'll need to configure virtual mailboxes to receive messages. To do this, go to the "Mailboxes" section and create a new mailbox. Then add a name and generate a forwarding email address (that's where you'll receive messages). Remember, you can create as many mailboxes as you want.

Create a Database of Automatic Responses

The environment lets you create both automatic responses and "canned responses". The automatic response function lets you create fully personalized reply messages. It's a great feature for small work teams. Canned responses allow you to build a catalog of messages you can access from the system inbox and forward to the client.

Customize Widgets for Your Website

The tool has a very interesting feature: widgets you can install on your website or blog. You can customize these widgets to match your company's appearance (change theme, fields, texts, brand, etc.). Once you're done customizing, you can copy the widget code and embed it on your site.

You'll manage the entire customer service system from the inbox. You can see received messages (with date and time), open a query and reply by choosing automatic responses or canned responses. Also, from the "Settings" section you can create a work group to optimize queries.

Jelpy.io is a very good web portal that offers you online customer service for your business. It includes all the features you need to provide a humble but fulfilling after-sales service. Jelpy.io has no restrictions on its service, and you can use it completely free.

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